The opening hours above relate to telephone access. The building is closed between 12.30 and 1.30 daily.

On the 17th July the practice will close at 12.00 for a York wide training event, if you have a medical emergency please call 01904 943777. Alternatively our online portal and phones will be up and running as normal on Thursday morning. 

Monday to Friday from 18:30 to 08:00 the out-of-hours doctor is available on 111. Calls to this number are free from both landlines and mobile phones.

Please note however that between 18:00 – 18:30 and 08:00 – 08:30 you should call 0330 123 0762.

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

If you, or someone you know, is experiencing a mental health crisis, call NHS 111 and select the mental health option.

Available 24/7, you will speak to a mental health professional who can listen to you and help you find the right support.

If you are deaf or have hearing loss please use NHS 111 – SignVideo or the 18001 111 Relay UK app.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.  

111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally. 

Your needs will be assessed and you will be given advice about whether you need:

• Treat yourself at home
• Go to a Primary Care Centre

If you need face to face medical attention you may be asked to attend a Primary Care Centre.

Click here to access NHS 111 online or call 111 to speak to a staff member.