NHS Friends and Family Results
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Thinking about your GP practice overall, how was your experience of our service?
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Answer Total Very Good 2271 Good 263 Neither Good Nor Poor 75 Poor 46 Very Poor 69 Don't Know 7 -
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What you had to tell us
We asked... "Can you tell us why you gave that response?"
Comment Date Prompt assessment Wednesday 19 August 2026 Doctors really good Tuesday 18 August 2026 The doctor listened, was thorough in their analysis and diagnosis and so kind and caring. I couldn’t have asked for more. Tuesday 18 August 2026 Such a personal approach. Very thorough and caring. I felt listened and supported with my health and the care I received. Monday 17 August 2026 Professional caring doctors. Helpful reception staff. Saturday 15 August 2026 The gp was very understanding and nothing was too much trouble when I asked questions Saturday 15 August 2026 Listened and offered a solution to current problem with the opportunity to make a further appointment if required Saturday 15 August 2026 Dealt with kindness and professionalism. Very good advice given. Lovely doctor Saturday 15 August 2026 After waiting since July 20th and having a 6 hour window for the call and demands on work I missed the call now having to wait another 2 weeks so over a month to wait on a telephone chat. Can we not have a shorter window frame we all have to work where we cannot be sat by our phones. Saturday 15 August 2026 Couldn’t ask for better treatment. Saturday 15 August 2026