NHS Friends and Family Results

Answer Total
Very Good 627
Poor 17
Neither Good Nor Poor 27
Good 64
Very Poor 17
Don't Know 0
Results in bar chart format

What you had to tell us

We asked... "Can you tell us why you gave that response?"

Comment Date
The care and advice given by my "family" doctor was exceptional as always, but the appointments process is exhausting. You need an inordinate command of technology and language to articulate a case sufficient to justify seeing a GP face to face, and, even if you successfully negotiate triage, you are likely to have to wait two or three weeks to see your choice of GP because established, trusted "family" doctors are so busy or in demand. So it's a "thumbs up" "thumbs down" from me. It's meant as constructive feedback. Hope it helps? Wednesday 1 May
I felt the nurse was genuinely interested in my well being and not just doing a routine revue Wednesday 1 May
Although I was told my concern for a skin tag on my eye may not be covered on the NHS to be removed, the doctor I spoke to said he would check with his colleagues to see if it could be done. He also said he would chase up an appointment I'm waiting for on my arm to fix my damaged ligaments. Wednesday 1 May
After a mix up previously (my fault) the reception staff got me in for my issue without delay for which I am very grateful. First class staff and medical team Wednesday 1 May
Was running 30 minutes late however my appointment with Dr Reynolds was very good and his communication was spot on. I left feeling reassured that my symptoms were taken seriously and investigated to find the right treatment Sunday 28 April